Your Privacy Is Our Priority

999bet App – Privacy Policy

Find out clearly how we collect, use, and protect your personal data — all in Bengali. 999bet app treats your privacy as its highest priority.

Last Updated: January 2026

This Privacy Policy applies to all services provided by 999bet app. By using the platform, you are agreeing to this policy. Contact our support team if you have any questions.

1. Introduction & Commitments

999bet app is a trusted online betting platform for customers in Bangladesh and worldwide. We believe your personal data belongs to you — and keeping it safe is our responsibility.

This Privacy Policy explains where 999bet app collects your data from, how it is used, what is or is not shared and with whom, and how you can control your own information.

We follow international data protection standards and make no compromises on your privacy. Creating an account on 999bet app means you agree to this policy — so please read it carefully from the start.

Key Commitments: 999bet app never sells or shares your personal information with third parties for advertising purposes.

2. Information We Collect

999bet app collects two types of information — data you provide directly, and data collected automatically while you use the platform. Details are outlined below.

Data Types Example Reason for Collection
Identity Information Name, Date of Birth, NID/Passport KYC Verification & Age Confirmation
Contact Information Mobile Number, Email Account Communication & Security
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, device model, OS Security & Service Quality Improvement
Usage Data Game History & Betting Patterns Responsible Gaming Monitoring

We only collect information that is necessary. 999bet app does not collect any excessive or irrelevant personal data.

3. How Your Information Is Used

999bet app uses your collected data only for the purposes listed below. We never use any information beyond its approved purpose.

  • Verifying identity for account creation and management.
  • All financial transactions, including deposits and withdrawals, are processed securely.
  • To prevent fraud, money laundering, and unauthorized access.
  • Delivering a personalized gaming experience based on your preferences.
  • Sending important updates, bonus offers, and security notifications.
  • To enforce responsible gaming policies and identify problematic behavior.
  • Complying with legal and regulatory obligations.
  • To improve platform functionality and enhance the user experience.

Marketing Communications: If you do not wish to receive promotional messages, you can opt out at any time. Core account communications cannot be turned off as they are necessary for security.

4. Data Storage & Retention

999bet app stores your data on secure servers. Our data centers comply with international security standards and are audited regularly.

  • Data for active accounts is retained for the duration of the account.
  • After account closure, data may be retained for up to 5 years to meet legal requirements.
  • Financial transaction records are retained long-term in accordance with regulatory requirements.
  • Data from inactive accounts is automatically deleted after 2 years.
  • Personal data will be deleted upon your request, except where retention is required by law.

Requesting data deletion will also result in account closure, and reopening the account may not be possible afterward.

5. Sharing Information with Third Parties

999bet app never sells your data. However, limited information may be shared with trusted third parties in specific circumstances.

  • Payment Processors: Information required to process transactions via bKash, Nagad, or Rocket.
  • Identity Verification Services: Registered verification agencies for the KYC process.
  • Law Enforcement: Upon a court order or valid legal request.
  • Technology Partners: Cloud and security service providers used to operate the platform.

All third-party partners are required to uphold the same data protection standards as 999bet app. No data is shared with any third party without a formal agreement in place.

6. Cookies & Tracking Technologies

Cookies and similar technologies are used on the 999bet app website and app to enhance your browsing experience.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To measure and improve platform performance.
  • Security Cookies: To detect fraud and prevent unauthorized access.

Cookie Controls: You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

7. Security Measures

999bet app uses industry-leading technology to protect your data. Our security measures are continuously updated.

  • All data transfers use 256-bit SSL/TLS encryption.
  • Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA) is available for all accounts.
  • Automatic account lock triggered by suspicious login attempts.
  • A 24/7 cybersecurity monitoring team is always active.
  • Regular third-party security audits and penetration testing.

In the event of a data breach, 999bet app will notify affected users within 72 hours and take immediate preventive action.

8. Your Data Rights

999bet app gives you full control over your personal information. Under international privacy laws, you have the following rights.

Right to Access Your Data

You can request to see what information we hold about you.

Right to Rectification

You may request that inaccurate or outdated information be updated.

Right to Erasure

Under certain conditions, you may request the permanent deletion of your data.

Right to Data Portability

You can download your data and transfer it to another platform.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Right to Restrict Processing

You may request that data processing be temporarily suspended while an investigation is ongoing.

Request Process: To exercise any of your data rights, contact our support team. We typically respond within 30 days.

9. Protection of Minors

999bet app strictly refrains from serving users under 18. Collecting or storing data from minors goes against our policy.

  • Age verification is mandatory at the time of registration.
  • Date of birth is verified during the KYC process.
  • If a user is suspected to be a minor, their account is suspended immediately.
  • Any data found to belong to a minor is deleted immediately.

If you suspect a child or underage member of your family is using 999bet app, contact our support team immediately.

10. Privacy Policy Updates

999bet app may update this Privacy Policy when necessary. We will notify you of any changes.

  • For significant changes, an SMS or in-app notification will be sent to your registered number.
  • The date of any update will always be displayed at the top of this page.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you will have the option to close your account.
Why We're Different

Of 999bet App Data Protection Guarantee

The measures we have put in place to keep every piece of your data secure.

End-to-End Encryption

All data from your device to our servers is protected with 256-bit SSL encryption. No third party can read your information in transit.

No Sale of Personal Data

999bet app never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.

KYC Security

The identity verification process is completed in a fully secure environment. Your NID or passport details are stored in an encrypted vault.

Two-Factor Verification

With 2FA enabled on your account, no one can log in without entering the OTP sent to your mobile. Your account stays doubly secure.

Automatic Data Deletion

Data from inactive accounts is automatically deleted after a set period. Retaining unnecessary data goes against our policy.

24/7 Privacy Support

Our support team is always here to help with any privacy or data protection questions — feel free to reach out at any time, day or night.

Frequently Asked Questions

About Privacy Your Question

Yes, completely secure. Your identity documents are stored with AES-256 encryption and can only be accessed by authorized staff during KYC verification. This information is never shared with any third party.

No. 999bet app does not share your personal data with external advertisers. Promotions shown on the platform are based on your gaming preferences, but that information never leaves our systems.

Contact our 24/7 support team and submit your request with your account number. Data access requests are typically processed within 7 business days, and deletion requests within 30 days.

No. Your payment details are fully encrypted and used solely for processing transactions. No 999bet app employee or third party can view your complete payment information — only partially masked details are visible for verification purposes.

Most personal data is deleted upon account closure. However, financial transaction records and KYC information are retained for a defined period to meet legal and regulatory obligations, and are only disclosed in response to lawful requests.
Get Started Safely

Your data is secure, Time to Play!

999bet app's robust privacy policy keeps you fully protected. Create an account with confidence and enjoy the best online betting experience in Bangladesh.

SSL
256-Bit Encryption
2FA
Two-Layer Security
KYC
Identity Verification
24/7
Security Monitoring
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